Our Highlights for you

Benefits and Services from A to Z

FAQ Gruppen

A

Acupuncture

Traditional Chinese medicine has proven to be very effective. We will pay for acupuncture treatment for chronic knee and back problems, if carried out by our approved doctors.

AktivPLUS Health and fitness holidays

Tailor-made health programmes in the most beautiful holiday regions of Germany. Your annual entitlement is up to150 euros and can also be used by other family members insured with you.

B

BabyCare and Hallo Baby

Premium healthcare provision for the prevention of premature births.

C

Care in the later Years

We provide help and support in day-to-day care — for patients and their families.

Care at home

In addition to statutory, therapeutic care from qualified nurses, we provide you with general care and domestic help for up to 26 weeks.

Children in hospital

If your child is hospitalised, we will pay for his/her guardian (parent, relative or an individual of choice) to stay with them overnight. We pay a maximum of 45 euros per day for room costs directly to the hospital. If your child is under the age of seven, no application is necessary.

Convalescent care and rehabilitation

We pay up to 13 euros per day for accomodation and meals during convalescent care. We also grant a daily allowance of 21 euros for convalescent care for chronically ill children.

Customer magazine

Every quarter you receive a free copy of our customer magazine, which is always jam-packed with the latest health information, healthy lifestyle suggestions as well as leisure tips and trends.

D

Disease management programme (DMP)

BKK MedPlus treatment programmes are special healthcare packages that ensure chronically ill patients receive the best possible treatment. These disease management programmes are tailored according to the patient’s health at the time.

Depression

Frequent fatigue, listlessness or sadness can be symptoms of depression. If you ever feel like this, our first approach is to offer a self-test and online support, both of which are completely anonymous.

Doc around the clock

Qualified healthcare professionals are here for you 365 days a year, 24 hours a day (in German). Get answers to all of your medical questions no matter what the time.

Helpline for medical and medicine queries: 0800 / 589 11 57

Helpline for family medical queries: 0800 / 664 95 77

Domestic help

If you are no longer able to manage in your own home because of illness, we offer you help with cooking and household chores. This applies even if you don't have a child under the age of 12 living with you or if you already have care at home.

E

E-coaches

Our coaches are available online to help you with a variety of different topics, from nutrition to heart health, children's health and running.

F

Family insurance cover

we are happy to welcome other members of your family who we will be pleased — wherever legally possible — to insure at no extra cost.  More information can be found here.

FamilyPLUS health and preventative care scheme

We are always by your side — from the first ultrasound of your pregnancy all the way through to your later years. Our newsletter gives you all the information you need just at the right time.

Finding a doctor

If there is no doctor near you, we will help you to find one and make you an appointment.

Free dentures

We provide routine dental care including dentures free of charge at participating dentists.

G

GesundPlus online shop

Health-related products, offers and services can be found in our GesundPLUS online shop with special prices for BKK Pfalz members.

GrowingHealthy and StayingHealthy

We will reward your efforts to improve your health with up to 120 euros per year for adults and 60 euros for juniors. Everyone can take part!

H

Health care at your GP surgery

You can opt to receive your healthcare at your GP surgery. This means that your GP will oversee all stages of your treatment to avoid repeating examinations, having multiple prescriptions or incorrect medication.

Health finder

Are you about to receive treatment or are you scheduled for surgery? Perhaps you are looking for a suitable doctor. Or perhaps you need help choosing a nursing service. Our online health finder is there to answer your questions at any time of the day or night.

Homeopathy

Homeopathy consultations, patient history taking (during the first and subsequent appointment), homeopathic analysis and remedy selection are all free of charge. To make sure you are not charged for this service, you must go to a homeopath who is part of our homeopathy scheme.

Hospital

Our expert care representatives are on hand to offer you help and advice. We provide optimal care, improved outpatient aftercare and smooth transition to rehabilitation.

 

L

Let's have a baby

Coverage far beyond state provision, at participating centres for reproductive medicine.

M

My Heroine

Experienced midwives provide online advice and support everyday from 7 a.m. to 10 p.m.

N

Newsletter

Keep up to date on healthcare issues and the latest in social security (in German).

O

Online forms on our website

To simplify the application process and give you easy access to information, we have created a number of online forms (in German).

P

Patient receipt

Have you ever wanted to know how much BKK Pfalz pays your doctor or the hospital after your treatment? Have you ever wondered how much the pharmacy gets for your medication? Just ask us  for your personal patient receipt to see the cost overview.

Preventive healthcare

Your health insurance covers all the important check-ups you and your family need to stay fit and healthy.

Preventative healthcare schemes

Your health insurance entitles your to up to 300 euros a year for preventative healthcare schemes, such as back therapy and training, aquajogging, hiking for health or nutritional counseling courses.

Professional teeth cleaning

Annueal entitlement of 50 euros for professional teeth cleaning by a dentist of your choice.

S

Second opinion for spinal and joint operations

Operations are often recommended for spinal and joint conditions. But we realise these are not procedures anyone takes lightly. This is why we offer a free second opinion service, which lets you consult another medical professional to see if there are any alternatives.

Sick pay

If your health insurance covers sick pay, we support you financially should you be unable to work for an extended period of time.

Strong Kids

Premium preventative healthcare for your offspring.

 

 

T

Tinnitracks

Digital help for tinnitus patients.

V

Vaccinations

You can apply for your health insurance to cover you for all vaccinations recommended by the Vaccine Committee of the Robert Koch Institute up to a value of 150 euros. This also applies to any vaccinations for private holidays as long as these are recommended by the German Federal Foreign Office.

Vivy App — always with you on your smartphone

Your personal healthcare app, e.g. for important medical documents, vaccination pass, find a doctor, reminder service and much more.

W

Wanderfit

A BKK Pfalz initiative for preventative healthcare in the open air with a range of services at www.wanderfit.de

Y

Yearly allowance

Each year you can benefit from over 3,500 euros worth of our best services.